Web site content including design, text, graphics, arrangement thereof,
is protected by U.S. and international copyright laws and is the
property of Harris Research Partners. ALL RIGHTS RESERVED.
is granted to electronically copy and to print in hard copy portions
of this Web site for the sole purpose of placing an order with Harris
Research Partners or using this Web site as a shopping resource.
Any other use of materials on this Web site requires permission
are not eligible to use our services and we ask that minors (under
18 years of age) do not submit any personal information to us.
2. Information We Collect.
primary goal in collecting personal information from you is to provide
you with a smooth, efficient, and personalized experience while
using our services. This allows us to provide services and features
that most likely meet your needs, and to customize our service to
make your experience easier and quicker.
fully use our services as a client, you will need to register through
your client representative, where you will be asked to provide us
with your contact information (e.g. e-mail address) and some other
information relating to your professional employment (e.g. name
of the company you work for, your position there). We automatically
track certain information about you based upon your behaviour on
our site. We use this information to do internal research on our
users' demographics, interests, and behaviour to better understand
and serve our users. This information is compiled and analysed on
an aggregated basis.
the Site's web server log files, we use IP addresses to analyze
trends, track users' movement, and gather broad demographic information
for aggregate use. IP addresses are not linked to personally identifiable
information. This information may include the URL that you just
came from (whether this URL is on our site or not), which URL you
next go to (whether this URL is on our site or not), what browser
and operating system you are using, your IP address etc.
offer certain features that are only available through the use of
a cookie. Cookies can also help us provide information which is
targeted to your interests. Cookies are stored on your hard drive,
not on our site. Most cookies are "session cookies," meaning
that they are automatically deleted at the end of a session. The
other type of cookie we use is a 'persistent' cookie. This stays
on your hard drive and we use this to automatically identify who
you are. We use this cookie so that you do not need to log in manually
every time you visit the site if you are a registered user. The
cookie itself contains no personally identifiable information but
it does pass an ID to our server which allows us to tie the cookie
to your personal information. We do this to allow us to let you
know on the homepage what has changed on the site since your last
visit. We also use the cookie to track how often you visit the site
so we know who our most loyal users are. You are always free to
decline our cookies if your browser permits, although in that case
you will not be able to use certain features on our site. For example,
if you disable cookies, you will need to log in manually each time
you visit the site as we cannot use a cookie to remember who you
These are used to monitor site performance and to measure site traffic
and usage. We have no access to or control over these cookies. This
& Contests. From time-to-time our site may request information
from users via surveys, contests or for a particular service (e.g.
newsletter). Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to
disclose this information. Information requested will include contact
information (as supplied to the site during registration) and supplementary
information on your professional interests, opinions and preferences
(e.g. choice of software, working practices, opinions on industry
issues, feedback on the Harris Research Partners web site). We will
use the contact information to notify winners. We will not publish
winners' details on the site though on request we will provide details
of any winners' name and organisation. If the survey or contest
has a sponsor then we will share information given by entrants with
NOTE FOR PARTICIPANTS IN OUR RESEARCH STUDIES:
conduct research studies on behalf of various clients as well as
for the advancement of social scientific discovery in the field
of online research methodologies and marketing/advertising intelligence.
you agree to participate in one of our studies, we will disclose
to you the general purpose of the study and how any information
obtained from you during the study will be used and with whom, if
anyone, it may be shared. We take several precautions to insure
that your data is safeguarded and that your information remains
confidential. More details on these procedures will be provided
to you in association with each study in which you participate.
Payment Processing. For clients wishing to pay for products/services
online, such as downloadable software, in order to process payments
online we require the billing address for the credit card used and
our external payment provider, WorldPay, requires your credit card
details. For details of how your information is used, please see
3. Our Use of Your Information.
use personally identifiable information about you to improve our
marketing and promotional efforts, to statistically analyse site
usage, to improve our content and product offerings and to customise
our site's content, layout, and services. We believe these uses
allow us to improve our site and better tailor it to meet our users'
use your e-mail address to send you newsletters or other communications
that you have requested from the Site. Out of respect for our users
we offer an opt-out (see 4. below).
use information in the file we maintain about you, and other information
we obtain from your current and past activities on the Site, to
resolve any disputes, troubleshoot problems and enforce our User
Agreement. At times, we may look across multiple users to identify
problems or resolve disputes, and in particular on rare occasions
we may evaluate your information to look for users using multiple
User IDs or alias.
Processing. We take online payments for our subscription and membership
services. In addition to the information outlined above, we require
the billing address of the credit card you use so that we can pass
this to our credit card processor who check the address against
the cardholder's details for security purposes. We store these billing
details on our secured servers in case we need to contact you in
the future regarding payments. We do not have any access to credit
card details and they are not stored or processed in any way by
us. In the case of a suspected fraudulent transaction, card details
may be disclosed to us by the credit card processor for the sole
purpose of performing further checks. We are not permitted to then
retain these details. These details are stored securely by the credit
card processor in order to process future payments you may make,
but they do not use your information for any other purpose.
4. Opt-Out of Email Communications
at any stage you wish no longer to receive any e-mails that you
receive from the site you can stop them coming by emailing email@example.com
5. Our Disclosure of Your Information
due to the existing regulatory environment, we cannot ensure that
all of your private communications and other personally identifiable
information will never be disclosed in ways not otherwise described
way of example (without limiting the foregoing), we may be forced
to disclose information to the government or third parties under
certain circumstances, or third parties may unlawfully intercept
or access transmissions or private communications. We can (and you
authorize us to) disclose any information about you to law enforcement
or other government officials as we, in our sole discretion, believe
necessary or appropriate, in connection with an investigation of
fraud, intellectual property infringements, or other activity that
is illegal or may expose us to legal liability.
a general proposition, we do not sell or rent any personally identifiable
information about you to any third party.
We do aggregate personally identifiable information and disclose
such information in aggregate to advertisers and for other marketing
and promotional purposes. However, in these situations, we do not
disclose to these entities any information that could be used to
personally identify you.
Requests. We cooperate with law enforcement inquiries and other
third parties to enforce laws, intellectual property and other rights.
Local, and international law enforcement agents can request and
may receive your personally identifiable information.
and Other Service Providers. From time to time we use third party
Suppliers and Service Providers to facilitate our services. Where
any Service Provider collects information directly from you (such
as the situation where we ask a Service Provider to conduct a survey
for us) you will be notified of the involvement of the Supplier
or Service Provider, and all information disclosures you make will
be strictly optional.
6. Discussion Forums
you choose to post messages in our forums, or leave a message or
comment in other areas of the site (e.g. comments in the Providers
section of the site), or leave feedback for us or other users, we
will store such information in a file personal to you. This is so
that we can see what contributions you have made to the site.
you make such comments or forum posts, your User ID will also be
given on the site allowing other users to click on it to find out
more about you. Although you may update and choose your own User
ID, it is always publically available information. We track which
forum messages individual site users read. This is in order to help
us understand which content that user is most interested in. We
use this intelligence to help personalise the site to match the
interests of the user.
7. Other Information Collectors
only addresses the use and disclosure of information we collect
from you. To the extent that you disclose your information to other
parties, whether they are other members of the Site or other sites
throughout the Internet, different rules may apply to their use
or disclosure of the personal information you disclose to them.
we are going to use your personally identifiable information in
a manner different from that stated at the time of collection we
will notify you via email, prior to making such changes. You will
have a choice as to whether or not we use your information in this
different manner. In addition, if we make any material changes in
our privacy practices that do not affect user information already
stored in our database, we will post a prominent notice, before
changes go into affect, on our web site notifying users of the change.
In some cases where we post the notice we will also email users,
who have opted to receive communications from us, notifying them
of the changes in our privacy practices.
9. Downloadable Software Disclaimer
TRUSTe program covers only information that is collected through
this Web site, and does not cover information that may be collected
through software downloaded from the site.